| ||
| ||
|
Management Information | |
|
5 Ways to Work More Effectively With Your Administrative Assistant
Stop hiring new administrative support staff. And learn how to retain your existing administrative staff. Are you a manager, director or other senior-level personnel who wants to work more effectively with your administrative support professional? Did you know that partnering with your administrative assistants and executive assistants can actually help you to meet your professional goals at work? Would you like to know how to improve morale among your administrative support professionals and retain them as long-term employees? After all, isn't it a lot more profitable to retain existing staff than to constantly hire, train and get along with new staff? Here are five ways to work more effectively with your current administrative support professionals starting now: 1. Assume that your administrative support professional doesn't know what's on your mind until you tell him. That's the one assumption it's okay to make in the office environment. Always remember that your administrative support professional is not a mind reader--no matter how in tune with your thoughts she or he may seem to be sometimes. It's that one time that you "assume" when things will go awry in your work relationship. 2. Discuss your personal and professional goals. In order to be your partner, your administrative support professional needs to know who you want to be when. What do you personally want in your career? And what are you striving for on behalf of the company? These answers will affect your administrative professional's duties. She wants to help you achieve your plans. Knowing these answers helps her to clarify the prioritization of tasks and situations that arise daily. She'll focus on projects relevant to your goals first when possible. And she'll know and pass along pieces of information she happens upon throughout the year that would be useful or of interest to you. 3. Discuss project expectations. When you're giving an assignment, make sure your administrative professional precisely understands the expected project outcome. This means you will need to clarify the outcome in your head first and then clearly relay that expected outcome to your administrative professional. Clearly voicing the precise (or nearly precise) expected project outcome before it happens means no surprises upon project completion and efficient use of your time and that of your administrative professional. Precise communication prevents misinterpretation by both parties which can cause bad relationships and inappropriate work results. If the results aren't what you asked for then maybe in actuality you didn't quite ask for the results you wanted. 4. Have a daily briefing with your administrative support person. Meet daily whether either of you want to do so or not. This meeting forces communication to flow daily between you both, which is a good thing. And comfort levels with each other will rise. It could be a five minute meeting while standing. Or it could be a 10 minute meeting while seated that's officially posted on the calendar to happen every day that you're in the office at 9:00 a.m. Do what works best for you both. And make sure you're uninterrupted during this time. 5. Support opportunities for your administrative professional to achieve certifications. For example, your administrative professional can become a Certified Administrative Professional (CAP) and a Certified Professional Secretary (CPS), both elite designations by administrative professional criteria. Encourage her or him to train and test for these titles as well as have your company pay the registration costs. (c) 2005 Karen Fritscher-Porter Karen Fritscher-Porter is the author of the eBooklet: 87 Ways You Can Work More Effectively With Your Administrative Support Professional. Order your copy at http://www.admin-ezine.com/employertips.htm. Fritscher-Porter publishes The Effective Admin newsletter (http://www.admin-ezine.com). The monthly e-zine is distributed to 800+ administrative assistants and executive assistants globally to help them excel on the job and in their careers.
MORE RESOURCES: » |
|
|
|
RELATED ARTICLES
New Job, New Culture: Do You Fit In? It seemed like a good decision at the time. A 10-percent raise, an easier commute and a chance to move up the corporate ladder. Importance of Just-In-Time Inventory System In today's competitive world shorter product life cycles, customers rapid demands and quickly changing business environment is putting lot of pressures on manufacturers for quicker response and shorter cycle times. Now the manufacturers put pressures on their suppliers. Time Management Tips for Managers Late last year I was presenting a workshop for the senior managers of a major organisation. Whilst doing a pre-workshop survey to assess the challenges these managers were experiencing it became very apparent to me that many of them were showing the signs of business burn-out. Top 10 Things NOT To Tell Angel and VC Investors I am not writing this to create a list of things not to say so people can hide the facts or in any way mislead potential investors. On the contrary I personally believe you must be 100% upfront with any potential investors, and even volunteer some weaknesses to be credible. Manufacturing Capacity as a Commodity Excess capacity in an automobile plant at Ford, Chrysler, Toyota, GM, and Honda is a commodity and those who study finite capacity scheduling modules can readily see the possibilities for increased production and that means profit. Einstein said time is relative, that is true, time is relative, manipulating commodity theoretical models allows companies to see thru time and keep costs and purchases on an even keel without the problems of relative time. Designing Your Healthy Administration - A Management Overview Management or Leadership?Simply stated, management ensures that things get done, in accordance with accepted policies, based on the reality of a situation. It involves deciding the how, and the when and often the who. Finding Common Ground Through Consensus Decision-Making It's clear to me that a workplace is a better place when employees truly work in teams, but the most familiar team models we have are those that are created to win wars and games. We have a commander or a coach who gives orders, and the soldiers or the players use those instructions to defeat the opponent. Operating on Perpetual Overload? Check Out Your E-HabitsAnother week has ended. And, despite moving at the speed of light, you've once again barely made a dent in your more important goals or projects. Five Reasons Why Leaders Fail to Create Successful Change A bold title, don't you think? I mean, change is a complex thing, so to define five reasons seems to oversimplify the issue.Let me be clear. Performance Appraisal Checklist: Raise Not Just Appraise Performance It's that time again! Perhaps the most dreaded management practice is the annual performance review. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Creativity and Innovation Management :- Thought Leadership Leadership is only sustainable when leaders consistently come up with good ideas - when they are dependable thought leaders. It follows then that leaders would be more effective if they knew how to manage creativity and innovation. Computer Consulting Profit Secrets Do you own or manage a computer consulting company? Are you having trouble growing your computer consulting company's profits?If so, then you must learn how to focus on your computer consulting firm's profit and bottom line.In this article, we'll look at 7 profit secrets and strategies you can use in your computer consulting business, to ensure that you are able to balance your clients' small business IT needs against your own computer consulting company's profitability challenges. Turbo Charge Your Career With The Most Powerful Leadership Tool Of All: The Leadership Talk Part 3 To develop and deliver a great Leadership Talk, you must understand that every Talk has three important parts. (1) Audience Needs. Time for Change - Clearing the First Hurdle "Here is Edward Bear, coming downstairs now, bump, bump, bump on the back of his head, behind Christopher Robin. It is, as far as he knows, the only way of coming downstairs, but sometimes he feels that there really is another way, if only he could stop bumping for a moment and think of it. Work Environment Tidbits Color is a big factor effecting all indoor environments. Since most of us spend many hours each day at work, the coloring of the space has a big impact on us. Manage Your Business from the Rockies, not the Prairies The day job as a manager is all about managing your people to deliver, to meet the needs of your customers or clients and generating success after success! Right? And you have consequences if that doesn't happen.Worst case scenario is that you lose your job or your business, because your people haven't delivered. Top 5 Services Your Company's Accounting Department Should Outsource Accounting is one area which every company has to maintain but mostly not part of their core business. It is also one of the areas that keep changing every year and the company has to aggressively keep up with the changes in the tax code. Knowing versus Doing - Execution In The Workplace Have you ever worked with someone who always seemed to have the answers; who always seemed to know what should be done; who could always quote the experts view on a certain situation, but for some reason, just couldn't perform as expected?Working with a client last month I was struck by the fact that my client was already very knowledgeable about the issue that we were discussing. As we talked through the situation it was clear to me that my client was well read on this subject. 25 Great Ways to Find the Right People and Not Break the Bank Are you trying to hire dozens of hourly workers or a senior executive? Where do you look and how do you get the word out? There are many ways to find the right people besides placing want ads.Here are 30 innovative and inexpensive ways to expand the pool of potential applicants. Nine Vital Lessons For Avoiding Training Fads That Waste Time, Money and Enthusiasm Unfortunately, at least two thirds of much of the training and development effort undertaken by organisations to develop their people is wasted.This is such as shame isn't it? Waste of money is bad enough but even more serious is the waste of human energy and enthusiasm.
|
|
home | site map | Host | Forums |
| ©2009 |